Gratsi Support logo
Gratsi Support logo

All articles

Why do I need to sign for my order?Updated 11 days ago

Because your order contains alcohol, federal law requires age verification and an adult signature (21+) upon delivery.

Federal and state regulations require alcohol shipments to be delivered only to individuals who are at least 21 years old. UPS must verify the recipient’s age and obtain a physical signature at the time of delivery to ensure the shipment complies with these requirements.

Please note that we cannot leave alcohol shipments unattended or authorize UPS to release a package without a signature and age verification.

If no one 21 or older is available to sign for the package, UPS may make another delivery attempt or provide instructions for the next steps through your tracking information.

Was this article helpful?
Yes
No