When will my order ship?Updated 6 days ago
Order Processing Time
Orders can take 24–72 hrs. to be processed after your order is placed.
Delivery Time
Once shipped, Gratsi orders typically arrive within 4–7 business days. To protect the quality of your wine during transit, orders placed after 12 PM (EST) on Friday will begin processing the following week and ship within 24–72 business hours.
UPS Tracking Updates
It can take a couple of business days for the carrier to start moving a package or update the tracking information. Sign up for a UPS My Choice account to get real-time delivery notifications.
We'll always make three delivery attempts before your order is returned to us.
If you're not sure you can be home to sign for your delivery or are missing your tracking number, contact us at [email protected] — we're happy to help!
PLEASE NOTE: We cannot control the time of UPS deliveries—only the day and location. We also cannot instruct the driver on specific drop-off instructions.
Weather Delays
Gratsi reserves the right to delay shipment in order to prevent damages to products due to weather conditions (such as, but not limited to, extreme temperatures). Gratsi assumes no liability for shipment delays or for any damages to alcohol beverages due to weather, temperature, or related conditions regardless of whether or not the shipment is delayed.
If Gratsi notifies you of a shipment delay due to weather but you still request shipment, Gratsi does not assume any risk for the shipment. Gratsi reserves the right to request written confirmation that you will assume the risk prior to Gratsi shipping the order.