Gratsi Support logo
Gratsi Support logo

All articles

How does shipping work during the summer months?Updated 2 days ago

To protect wine integrity during the summer months, reusable ice packs are included in shipments as a precaution. Ice packs may be melted upon arrival, but don’t fret. These keep your wine cool for most of the journey. 

Subscribers can avoid shipping delays by setting your next autoship date to a Monday. Manage Subscription


📦 Tip: Switch to UPS Store Pick-up 

During summer, missed deliveries can result in spoiled wine. Consider switching from home delivery to a UPS Store near you. Contact [email protected]  with your preferred location, and we'll get you set up! 

*Fees apply at some pick-up locations.


🚚 Tip: Track with UPS My Choice 

Sign up for a UPS My Choice account to get real-time delivery notifications.


Weather Delays

Gratsi reserves the right to delay shipment in order to prevent damages to products due to weather conditions (such as, but not limited to, extreme temperatures). Gratsi assumes no liability for shipment delays or for any damages to alcohol beverages due to weather, temperature, or related conditions regardless of whether or not the shipment is delayed.

If Gratsi notifies you of a shipment delay due to weather but you still request shipment, Gratsi does not assume any risk for the shipment. Gratsi reserves the right to request written confirmation that you will assume the risk prior to Gratsi shipping the order.

Was this article helpful?
Yes
No