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Gratsi Support

<p dir="ltr" id="isPasted" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;">Within three days of your next order date, you can visit the &quot;Subscription&quot; section of your account and you&apos;ll see the option to customize. You can <a href="https://gratsi.com/a/account/login">login to your account</a> at any time to see your next shipment date or skip upcoming shipments.</p>

Within three days of your next order date, you can visit the "Subscription" section of your account and you'll see the option to customize. You can login to your account at any time to see your next shipment date or skip upcoming shipments.

How do I customize my next box?

Subscriptions

What is Gratsi?

Who are your winemakers?

What is Gratsi’s criteria for selecting wines?

The Basics

Gratsi Red Nutritional Facts

Gratsi White Nutritional Facts

Gratsi Rosé Nutritional Facts

Gratsi Red Flavor Profile

Gratsi White Flavor Profile

Gratsi Rosé Flavor Profile

How can high quality wine have zero sugar?

Does the wine have additives?

Do you have a smaller sampler option?

Are there sulfites in the wine?

Can I tell if I will be allergic?

Where are Gratsi wines made?

Why are the wines blends?

Are the wines organic?

Are your wines vegan-friendly?

Our Wines

Are you allowed to put premium wines in a box?

How long does the wine stay fresh after opening?

How many bottles of wine per box?

Does the box have an affect on the taste?

Is it recyclable?

What makes boxes more sustainable than glass?

How do I open the box and use the spigot?

The Box

What is Subscribe & Save?

Are there any commitments? Can I skip a shipment?

Can I order between shipments?

Do you offer pick-up locations?

What states do you not ship to?

When will my order ship?

Why hasn't my tracking information updated?

My order was damaged in transit.

My order is going to be delivered when I’m not home.

My order shipped and I need to change/update my address.

Why do I need to sign for my order?

What happens if my order is returned?

Shipping

Where can I purchase Gratsi near me?

I’m a distributor. How do I represent Gratsi?

I’m a wine buyer for a restaurant or grocery store. How do I buy Gratsi?

Retail

Do you offer incentives for referring friends?

How can I check my referral earnings?

How do I redeem my referral rewards?

Referral Program

How do Gratsi gift cards work?

Can I apply a gift card to my active subscription?

Do Gratsi gift cards expire?

Why aren't the free glasses showing up in my cart?

Gifts

How do I customize my next box?Updated a year ago