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Gratsi Support

Does my store credit ever expire?

Store Credits

What is Gratsi?

What is Gratsi’s criteria for selecting wines?

How do I reach customer support?

Wedding calculator

The Basics

Gratsi Red Wine - Serving Facts

Gratsi White Wine - Serving Facts

Gratsi Rosé Wine - Serving Facts

Gratsi Sparkling White Wine - Serving Facts

Gratsi Sparkling Rosé Wine - Serving Facts

Gratsi Red Wine - Flavor Profile

Gratsi White Wine - Flavor Profile

Gratsi Rosé Wine - Flavor Profile

Gratsi Sparkling White Wine - Flavor Profile

Gratsi Sparkling Rosé Wine - Flavor Profile

How can high quality wine have zero sugar?

Does the wine have additives?

Do you have a smaller sampler option?

Are there sulfites in the wine?

Where are Gratsi wines made?

Why are the wines blends?

Are the wines organic?

Are your wines vegan-friendly?

Are Gratsi wines sustainably made?

Sampler Customization

What kind of grapes do you use?

How our wine is different in regards to headaches?

Gratsi Wines

Gratsi Cooking Oil - Serving Facts

Gratsi Finishing Oil - Serving Facts

Gratsi Cooking Oil - Flavor Profile

Gratsi Finishing Oil - Flavor Profile

What's the difference between Gratsi Cooking Oil and Gratsi Finishing Oil?

What is extra virgin olive oil?

What's the difference between olive oil and extra virgin olive oil?

Does olive oil go bad? How should I store it?

Why is Gratsi olive oil packed in a box instead of a bottle?

Where does Gratsi olive oil come from?

Can I cook with it? What's it best for?

Can I use Gratsi Cooking Olive Oil instead of vegetable oil?

Can I fry with Gratsi Cooking Oil?

Does it have a high smoke point?

Is it single origin?

What is Koroneiki olive oil, and what does it taste like?

What's the best way to use Gratsi Finishing Olive Oil?

How long will a 3 liter box of oil last?

Can I add olive oil to my existing wine subscription?

Do I need to sign for olive oil shipments?

Gratsi Olive Oils

Are you allowed to put premium wines in a box?

How long will my boxed wine stay fresh?

How many bottles-worth of wine per box?

Does the box have an affect on the taste?

Is the box recyclable?

What makes boxes more sustainable than glass?

How do I open the box and use the spigot?

Can I bottle the wine from the box?

Boxes

How long will my bottled wine stay fresh?

How do I safely open the sparkling (corked) wine?

Bottles

What perks come with subscribing?

How do I access my subscription?

Are there any commitments? Can I skip a shipment?

Can I order between shipments?

How do I customize my next order?

How do I apply a promo / discount code?

How can I opt-out of text messages?

Subscription Account

Do you offer pick-up locations?

How does shipping work during the summer months?

Is my wine still good if ice packs were hot on arrival?

What states do you not ship to?

When will my order ship?

Why hasn't my tracking information updated?

My order was damaged in transit.

My order is going to be delivered when I’m not home.

My order shipped and I need to change/update my address.

Why do I need to sign for my order?

What happens if my order is returned?

UPS Access Points

UPS Shipping with Multiple Packages

Shipping

Where can I purchase Gratsi near me?

I’m a distributor. How do I represent Gratsi?

I’m a wine buyer for a restaurant or grocery store. How do I buy Gratsi?

Refer and Earn Program

What Is the Refund Policy for In-Store Purchases?

In-store Purchases

Do you offer incentives for referring friends?

How can I check my referral earnings?

How do I redeem my referral rewards?

Thank you for the kind words!

Referral Program

How do Gratsi gift cards work?

Can I apply a gift card to my active subscription?

Do Gratsi gift cards expire?

Why aren't the free glasses showing up in my cart?

Gifts

How do I apply a store credit?

Where can I check the balance of my store credit?

Refund Policy

😁 Happiness Guarantee

Does my store credit ever expire?Updated 6 months ago